We're investigating a problem resulting in an increased rate of call failures.

Incident Report for Twilio

Resolved

All systems are now operational.

Posted Jun 21, 2018 - 15:16 PDT

Monitoring

Between 2:00pm and 2:13, we experienced higher levels of webhook failures and TwimlBin executions due to DNS resolution issues. This issue has been resolved, our engineering team continues to monitor the situation.

Posted Jun 21, 2018 - 15:06 PDT

Update

We are continuing to investigate this issue.

Posted Jun 21, 2018 - 15:00 PDT

Investigating

We are currently investigating this issue.

Posted Jun 21, 2018 - 14:48 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1, Speech Recognition (Gather Speech) US1).