One way audio and anonymous caller ID with Danish numbers

Incident Report for Twilio

Resolved

All systems are operational.

Posted Aug 28, 2018 - 07:59 PDT

Monitoring

Our carrier partner is working on the fix for caller ID, they do not have an ETA at this time. We'll provide the next update once we have new information.

Posted Aug 28, 2018 - 07:40 PDT

Identified

Issues with one way audio have been resolved, we'll continue to work with our carrier partner to resolve the anonymous caller ID. We'll provide the next update when we have new information.

Posted Aug 28, 2018 - 06:30 PDT

Update

We continue to work with our carrier partner to resolve the issues, we'll provide the next update when we have new information.

Posted Aug 28, 2018 - 05:57 PDT

Investigating

We are currently experiencing one way audio with Danish numbers and the caller IDs are showing up as anonymous. We are working with our carrier partners to resolve the issues.

Posted Aug 28, 2018 - 04:09 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).