Outbound SMS Delivery Delay To Vinaphone Network in Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing outbound SMS delivery delay to Vinaphone network in Vietnam. This incident has been resolved.

Posted Aug 07, 2021 - 12:46 PDT

Update

We are observing recovery in outbound SMS delivery delay to Vinaphone network in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 07, 2021 - 11:08 PDT

Monitoring

Posted Aug 07, 2021 - 08:43 PDT

Update

We continue to experience outbound SMS delivery delay to Vinaphone network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 07, 2021 - 07:45 PDT

Update

We are observing outbound SMS delivery delay to Vinaphone network in Vietnam. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 07, 2021 - 06:47 PDT

Investigating

Our monitoring systems have detected a potential issue with Oubound SMS Delivery Delay To Vinaphone network in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 07, 2021 - 06:34 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).