Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        Undelivered Verify Traffic From Multiple Senders
        Incident Report for Twilio
        Resolved
        The issue that caused a subset of customers to experience undelivered Verify traffic from multiple senders has been resolved. The service is functioning normally at this time.
        Posted Jul 07, 2024 - 14:42 PDT
        Monitoring
        We have started seeing recovery for the issue that caused a subset of customers to experience undelivered Verify traffic from multiple senders. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 07, 2024 - 14:13 PDT
        Identified
        The issue causing a subset of customers to experience undelivered Verify traffic from multiple senders has been identified. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 07, 2024 - 13:50 PDT
        Update
        A subset of customers are experiencing undelivered Verify traffic from multiple senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 07, 2024 - 11:55 PDT
        Update
        A subset of customers are experiencing undelivered Verify traffic from multiple senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 07, 2024 - 11:05 PDT
        Investigating
        Our monitoring systems have detected a potential issue with Undelivered Verify traffic from multiple senders in US and GB. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 07, 2024 - 10:46 PDT
        This incident affected: ACCOUNT SECURITY (Verify).