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        SMS Delivery Delays to C-Spire Network in the US From Short Codes and Toll-free Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. This incident has been resolved.
        Posted Mar 05, 2023 - 01:03 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2023 - 23:04 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 04, 2023 - 18:27 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 04, 2023 - 14:27 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 04, 2023 - 14:27 PST

        Update

        We are still experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2023 - 12:25 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to C-Spire Network in the US From Short Codes and Toll-free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 04, 2023 - 11:25 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).