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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to Tigo Colombia
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Tigo Colombia. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Tigo Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Tigo Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Tigo Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Tigo Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue impacting the delivery of messages to Tigo Colombia. Our engineers have been alerted and are actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).