On Call Engineers are Investigating - Autopilot requests from Studio failing authentication

Incident Report for Twilio

Resolved

Between 4:55 to 6:22 PDT We were experiencing failures when Autopilot requests from Studio returned 401 errors. Engineers discovered the cause of the issue and service was restored. All systems are operational.

Posted Sep 16, 2020 - 18:46 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 16, 2020 - 18:15 PDT