Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
WhatsApp Messages Inbound and Outbound Message Failures
Incident
Report for Twilio
Resolved
We are no longer experiencing issue with WhatsApp inbound and outbound message failures. This incident has been resolved.
Update
We have observed recovery with outbound and inbound WhatsApp messages. We will continue to monitor and provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing WhatsApp inbound and outbound message failures. We are currently working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing WhatsApp inbound and outbound message failures. We are currently working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing WhatsApp inbound and outbound message failures. We are currently working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with WhatsApp inbound and outbound message failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).