Inbound Call Failures to a Subset of Phone Numbers in Thailand

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio phone numbers in Thailand has been resolved, and the service is functioning normally at this time.

Posted Nov 12, 2024 - 02:15 PST

Investigating

We are observing inbound call failures to a subset of phone numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 12, 2024 - 01:54 PST

This incident affected: CARRIER NETWORK (Voice, APAC).