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        Voice Call Failures in the US1 Region

        Incident Report for Twilio

        Resolved

        The issue with call failures in the US1 region has been resolved and the service is operating normally at this time.
        Posted Nov 04, 2023 - 04:27 PDT

        Monitoring

        Voice calls in the US1 region are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 04, 2023 - 04:05 PDT

        Update

        We are investigating an issue with calls failing in the US1 region. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2023 - 03:35 PDT

        Investigating

        Our monitoring systems have detected a potential issue with calls failing in the US1 region. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 04, 2023 - 03:12 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (Conference US1).