Inbound Call Failures from Australian Network

Incident Report for Twilio

Resolved

The issue affecting inbound calls failures when receiving call from Australian network has been resolved, and the service is functioning normally at this time.

Posted Nov 11, 2021 - 04:50 PST

Monitoring

We have started seeing recovery for inbound call failures when receiving call from Australian network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 11, 2021 - 03:08 PST

Update

We are continuing to experience inbound call failures when receiving call from Australian network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Nov 11, 2021 - 01:13 PST

Investigating

We are experiencing inbound call failures when receiving call from Australian network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Nov 11, 2021 - 00:14 PST

This incident affected: CARRIER NETWORK (Voice, APAC).