Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Inbound Call Failures to a Subset of Twilio Colombia Landline Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing call failures to Twilio Colombia landline numbers. This incident has been resolved.
        Posted Sep 04, 2021 - 17:26 PDT

        Update

        We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 04, 2021 - 14:45 PDT

        Update

        We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 03, 2021 - 22:56 PDT

        Update

        We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 03, 2021 - 14:56 PDT

        Update

        We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 03, 2021 - 11:05 PDT

        Update

        We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 03, 2021 - 09:20 PDT

        Investigating

        We are observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 03, 2021 - 08:24 PDT
        This incident affected: CARRIER NETWORK (Voice, Latin America).