Inbound Call Failures to a Subset of Twilio Colombia Landline Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing call failures to Twilio Colombia landline numbers. This incident has been resolved.

Posted Sep 04, 2021 - 17:26 PDT

Update

We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Sep 04, 2021 - 14:45 PDT

Update

We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 03, 2021 - 22:56 PDT

Update

We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 03, 2021 - 14:56 PDT

Update

We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 03, 2021 - 11:05 PDT

Update

We are still observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 03, 2021 - 09:20 PDT

Investigating

We are observing a subset of call failures to Twilio Colombia landline numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 03, 2021 - 08:24 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).