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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Twilio Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Taiwan for a subset of Twilio numbers. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Taiwan for a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to multiple networks in Taiwan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continuing to experience SMS delivery delays when sending messages to multiple networks in Taiwan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in Taiwan for a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).