MMS Delivery Delays Over a Subset of Toll Free Numbers to Verizon US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays for a subset of toll-free numbers sending messages to Verizon US. This incident has been resolved.

Posted Jun 25, 2021 - 16:32 PDT

Monitoring

We are observing recovery in MMS delivery delays for a subset of toll-free numbers sending messages to to Verizon US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 25, 2021 - 14:54 PDT

Update

We continue to experience MMS delivery delays over a subset of toll-free numbers to Verizon US. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 25, 2021 - 14:21 PDT

Update

We are experiencing MMS delivery delays over a subset of toll-free numbers to Verizon US. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 25, 2021 - 12:09 PDT

Investigating

We are experiencing MMS delivery delays over a subset of toll-free numbers to Verizon US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 25, 2021 - 11:09 PDT

This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).