Canada Account Security Service Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Jan 25, 2024 - 22:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 25, 2024 - 21:00 PST

Scheduled

Our service partner is conducting a planned maintenance from 25 January 2024 at 21:00 PST until 25 January 2024 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for the following country and carrier: Bell Canada, Rogers Canada, Telus Canada

Impacted Products: Lookup Identity Match, Verify Silent Network Auth, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes

Posted Jan 19, 2024 - 17:00 PST

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).