Intermittent 21604 Errors for Valid SMS Recipients

Incident Report for Twilio

Resolved

Intermittent, 21604 errors for valid SMS recipients has been resolved and SMS is operating normally at this time.

Posted Feb 13, 2024 - 07:45 PST

Monitoring

We are observing recovery in intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 13, 2024 - 05:48 PST

Update

We still continuing to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 12, 2024 - 22:18 PST

Update

We still continuing to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Feb 12, 2024 - 18:21 PST

Update

We continue to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Feb 12, 2024 - 16:22 PST

Investigating

We are experiencing intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 12, 2024 - 15:31 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).