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Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
System Metrics
Intermittent 21604 Errors for Valid SMS Recipients
Incident
Report for Twilio
Resolved
Intermittent, 21604 errors for valid SMS recipients has been resolved and SMS is operating normally at this time.
Monitoring
We are observing recovery in intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We still continuing to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We still continuing to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.
Update
We continue to experience intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing intermittent 21604 errors for valid SMS recipients. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (SMS).