Inbound Call Failures From a Subset of Denmark Numbers

Incident Report for Twilio

Resolved

The issue with inbound calls to Twilio from the affected subset of Denmark numbers has been resolved.

Posted Dec 13, 2023 - 13:37 PST

Update

We continue to see recovery for inbound calls to Twilio from the affected subset of Denmark numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 13, 2023 - 11:37 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio from the affected subset of Denmark numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 13, 2023 - 09:37 PST

Update

We are still observing a subset of call failures to Twilio from a subset of Denmark numbers. We continue working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 13, 2023 - 07:37 PST

Investigating

We are observing a subset of call failures to Twilio from a subset of Denmark numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 13, 2023 - 06:39 PST

This incident affected: CARRIER NETWORK (Voice, Europe).