Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Canada - Bell Mobility via Short Code
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. This incident has been resolved.
      Posted Apr 01, 2021 - 20:03 PDT
      Monitoring
      We are observing recovery in delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 01, 2021 - 18:57 PDT
      Update
      We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 01, 2021 - 17:04 PDT
      Update
      We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 01, 2021 - 15:12 PDT
      Update
      We are experiencing delays in receiving message delivery reports when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 01, 2021 - 15:08 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Canada - Bell Mobility using Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 01, 2021 - 14:23 PDT
      Investigating
      Our monitoring systems have detected delays with SMS delivery via short codes to Canada - Bell Mobility. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 01, 2021 - 14:19 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).