SMS Delivery Delays to several networks in Africa.

Incident Report for Twilio

Resolved

The service is operating normally at this time.

Posted May 06, 2020 - 06:33 PDT

Update

Our engineers are still investigating this issue with the underlying carriers. We will provide more information as soon as they become available.

Posted May 06, 2020 - 04:04 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Orange in Egypt, Glo Mobile in Nigeria, CellCard in Cambodia and Orange in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted May 06, 2020 - 02:47 PDT