Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      MMS Delivery Report Delays when sending to USA T-Mobile over Twilio Long Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to USA T-Mobile from Twilio long codes. This incident has been resolved.
      Posted Nov 18, 2022 - 11:10 PST
      Monitoring
      We are observing recovery in delivery report delays when sending to USA T-Mobile from Twilio long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 18, 2022 - 09:10 PST
      Update
      We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending MMS to USA T-Mobile from Twilio long codes. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 18, 2022 - 09:04 PST
      Update
      We are continuing to work with our carrier partner to resolve delays in receiving message delivery reports when sending MMS to USA T-Mobile from Twilio long codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 18, 2022 - 07:02 PST
      Investigating
      We are experiencing delays in receiving message delivery reports when sending to USA T-Mobile from Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 18, 2022 - 06:02 PST
      This incident affected: CARRIER NETWORK (SMS Delivery Notifications & Status Callbacks).