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      SMS Delivery Delays to Surf Telecom Network In Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.
      Posted Sep 29, 2024 - 16:35 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Surf Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 29, 2024 - 14:35 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 28, 2024 - 22:35 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 28, 2024 - 14:46 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 28, 2024 - 10:47 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 28, 2024 - 08:47 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 28, 2024 - 07:44 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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