Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Elevated HTTP 500 errors for Phone Number Updates
Incident
Report for Twilio
Resolved
We have fully resolved the issue.
Monitoring
We have identified the issue impacting a small number (~1%) of requests for Phone Number Updates. We are observing recovery, estimated impact is sub 0.2%. We will continue to monitor the issue to ensure full resolution.
Update
Update: We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. We will provide another update in two hours.
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update in two hours.
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update in one hour.
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update one hour.
Investigating
We are investigating an issue impacting a small amount (~1%) of requests for Phone Number Updates. Impacted requests are seeing higher latency and errors. We will provide another update in one hour.
This incident affected: DEVELOPER TOOLS (REST API).