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Elevated HTTP 500 errors for Phone Number Updates
Incident Report for Twilio
Resolved
We have fully resolved the issue.
Posted 10 months ago. Feb 13, 2017 - 22:40 PST
Monitoring
We have identified the issue impacting a small number (~1%) of requests for Phone Number Updates. We are observing recovery, estimated impact is sub 0.2%. We will continue to monitor the issue to ensure full resolution.
Posted 10 months ago. Feb 13, 2017 - 22:33 PST
Update
Update: We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. We will provide another update in two hours.
Posted 10 months ago. Feb 13, 2017 - 20:25 PST
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update in two hours.
Posted 10 months ago. Feb 13, 2017 - 18:45 PST
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update in one hour.
Posted 10 months ago. Feb 13, 2017 - 17:54 PST
Update
We are continuing to investigate an issue impacting a small number (~1%) of requests for Phone Number Updates. Next update one hour.
Posted 10 months ago. Feb 13, 2017 - 17:43 PST
Investigating
We are investigating an issue impacting a small amount (~1%) of requests for Phone Number Updates. Impacted requests are seeing higher latency and errors. We will provide another update in one hour.
Posted 10 months ago. Feb 13, 2017 - 16:46 PST
This incident affected: REST API.