SMS Delivery Delays to the MTN Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the MTN network in Nigeria. This incident has been resolved.

Posted Nov 02, 2023 - 01:46 PDT

Monitoring

We have observed a recovery from the SMS delivery delays when sending messages to the MTN network in Nigeria. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 23:59 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 23:00 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2023 - 21:10 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 01, 2023 - 20:13 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).