SMS Delivery Receipt Delay To H3G Network (413-08) In Sri Lanka

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery report delays when sending messages to H3G Sri Lanka. This incident has been resolved.

Posted Apr 14, 2022 - 04:10 PDT

Update

We are continuing to observe recovery in the SMS delivery report delays issue, which affected messages sent to the H3G network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Apr 14, 2022 - 03:54 PDT

Monitoring

We are observing recovery in the SMS delivery report delays issue, which affected messages sent to the H3G network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Apr 14, 2022 - 01:51 PDT

Update

We are experiencing SMS delivery report delays when sending messages to H3G network (413-08) in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 13, 2022 - 23:55 PDT

Investigating

We are experiencing SMS delivery report delays when sending messages to H3G network (413-08) in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 13, 2022 - 23:01 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).