Call Failure To A Subset Of Twilio Phone Numbers In Colombia

Incident Report for Twilio

Resolved

The issue affecting call failures for a subset of Twilio Phone Numbers In Colombia has been resolved, and the service is functioning normally at this time.

Posted Feb 17, 2024 - 00:07 PST

Monitoring

We have started seeing recovery on call failures for a subset of Twilio Phone Numbers In Colombia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 16, 2024 - 22:11 PST

Identified

We are observing call failures to a subset of Twilio Phone Numbers In Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 16, 2024 - 21:11 PST

This incident affected: CARRIER NETWORK (Voice, Latin America).