SMS Delivery Delays and Failures to Nuevatel in Bolivia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Nuevatel in Bolivia. This incident has been resolved.

Posted Oct 24, 2025 - 00:33 PDT

Monitoring

We are observing successful SMS delivery delays when sending messages to Nuevatel in Bolivia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 22:33 PDT

Update

We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 14:33 PDT

Update

We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 10:30 PDT

Update

We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 23, 2025 - 08:35 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 23, 2025 - 07:39 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).