SMS Delivery Delays to Twilio Croatia Phone Numbers via Subset of Longcode Numbers

Incident Report for Twilio

Resolved

We have fully investigated the SMS delivery delays to Twilio Croatia Phone Numbers via subset of longcode numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Dec 20, 2024 - 09:14 PST

Update

We are still experiencing SMS delivery delays to Twilio Croatia Phone Numbers via subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 20, 2024 - 05:36 PST

Update

We are still experiencing SMS delivery delays to Twilio Croatia Phone Numbers via subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2024 - 03:45 PST

Investigating

We are experiencing SMS delivery delays to Twilio Croatia Phone Numbers via subset of longcode numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 20, 2024 - 02:56 PST

This incident affected: CARRIER NETWORK (SMS, Europe).