SMS Delivery Delays and Failures To and From AT&T Network in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T Network in Mexico. This incident has been resolved.

Posted Sep 03, 2025 - 20:55 PDT

Update

We are still observing recovery in SMS delivery delays and failures when sending messages to AT&T Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 03, 2025 - 18:55 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to AT&T Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 03, 2025 - 16:55 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 03, 2025 - 15:53 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to AT&T Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 03, 2025 - 15:06 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to and from AT&T Network in New Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 03, 2025 - 14:49 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).