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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays From Dish Network in the US for Short Codes
      Incident Report for Twilio
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish network in the US on Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 30, 2024 - 21:13 PDT
      Update
      We are continuing to investigate this issue.
      Posted Jun 29, 2024 - 21:32 PDT
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish network in the US on Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 29, 2024 - 21:32 PDT
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish network in the US on Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Jun 29, 2024 - 05:32 PDT
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish Network in the US on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jun 28, 2024 - 21:40 PDT
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish Network in the US on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.
      Posted Jun 28, 2024 - 17:51 PDT
      Update
      We are continuing to investigate delays in receiving message delivery reports when sending to Dish Network in the US on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Posted Jun 28, 2024 - 16:08 PDT
      Update
      We are experiencing delays in receiving message delivery reports when sending to Dish Network in the US on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 28, 2024 - 14:25 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery report delays from Dish Network in the US from short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jun 28, 2024 - 14:16 PDT
      This incident affects: CARRIER NETWORK (SMS Short Code, North America).
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