SMS Delivery Delays from Twilio to Multiple Networks in Mexico

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to affected networks in Mexico is operating normally.

Posted Jul 21, 2026 - 00:33 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to multiple networks in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 20, 2026 - 23:59 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).