The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire is operating normally.
Posted Apr 14, 2026 - 05:49 PDT
Update
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 14, 2026 - 01:54 PDT
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 13, 2026 - 23:39 PDT
Update
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Apr 13, 2026 - 18:46 PDT
Update
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 13, 2026 - 14:43 PDT
Update
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 13, 2026 - 12:43 PDT
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Orange network subscribers in Côte d'Ivoire. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 13, 2026 - 11:42 PDT
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).