Call Failures to Indonesia Twilio Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Indonesia phone numbers has been resolved, and the service is functioning normally at this time.

Posted Dec 18, 2023 - 12:11 PST

Monitoring

We have started seeing recovery for calls to Twilio Indonesia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 18, 2023 - 10:29 PST

Update

We are still experiencing call failures to Indonesia Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 18, 2023 - 08:34 PST

Investigating

We are observing call failures to Indonesia Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 18, 2023 - 07:31 PST

This incident affected: CARRIER NETWORK (Voice, APAC).