We are no longer experiencing MMS/SMS delivery failures when sending to and from multiple small US carriers. This incident has been resolved.
Posted Nov 18, 2025 - 05:27 PST
Monitoring
We are observing successful SMS delivery when sending to and from multiple small US carriers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2025 - 03:21 PST
Investigating
We are experiencing SMS delivery failures when sending to and from multiple small US carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2025 - 02:35 PST
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, SMS Toll-Free, North America).
