MMS Delivery Delay To T-Mobile And Metro PCS Networks In US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to T-Mobile and Metro PCS Networks in the US. This incident has been resolved.

Posted Oct 05, 2021 - 02:16 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to T-Mobile and Metro PCS Networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2021 - 00:30 PDT

Update

We are continuing to experience MMS delivery delays to T-Mobile and Metro PCS Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 20:42 PDT

Update

We continue to experience MMS delivery delays to T-Mobile and Metro PCS Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2021 - 18:46 PDT

Update

We are experiencing MMS delivery delays to T-Mobile and Metro PCS Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 04, 2021 - 17:50 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS delivery delay to T-Mobile and Metro PCS Networks in the US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 04, 2021 - 17:42 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).