SMS Delivery Delays and Failures to Telesur Network in Suriname (746-02)

Incident Report for Twilio

Resolved

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. We’ve contacted all impacted customers to address any important updates and will proceed to close this status post.

Posted May 21, 2024 - 15:29 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted May 21, 2024 - 02:22 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted May 20, 2024 - 10:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 20, 2024 - 02:21 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 19, 2024 - 22:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 19, 2024 - 20:29 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 19, 2024 - 19:32 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).