SMS Delivery Delay To and From a Subset Of Australia Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to and from a subset of Australia numbers. This incident has been resolved.

Posted Jul 20, 2022 - 04:35 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to and from a subset of Australia numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 20, 2022 - 02:46 PDT

Update

We continue to experience SMS delivery delays when sending messages to and from a subset of Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 20, 2022 - 01:46 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to and from a subset of Australia numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 20, 2022 - 00:45 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).