The fix has been fully deployed, and we are no longer experiencing connectivity event reporting delays. Our Super SIM service is operating normally at this time.
Posted Jan 10, 2022 - 08:14 PST
Update
The Super SIM team is currently deploying a fix for the identified issue causing delayed reporting of connectivity events. This issue has no impact on the connectivity of Super SIM devices. We will provide another update in 4 hours or sooner once more information becomes available.
Posted Jan 10, 2022 - 07:32 PST
Identified
The Super SIM team has identified an issue with delayed reporting of connectivity events. This issue has no impact on the connectivity of Super SIM devices. We are actively working to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Posted Jan 10, 2022 - 05:33 PST
Investigating
Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
