Intermittent Issue with Accsec API Read Timeouts to O2 UK

Incident Report for Twilio

Resolved

Intermittent Issue with Accsec API Read Timeouts to O2 UK has been resolved and Accsec API is operating normally at this time.

Posted Jul 27, 2023 - 07:13 PDT

Monitoring

Accsec API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 27, 2023 - 06:46 PDT

Update

We are still investigating intermittent issues with Accsec API Read Timeouts to O2 UK. We expect to provide another update in the next 16 hours or as soon as more information becomes available.

Posted Jul 26, 2023 - 20:01 PDT

Update

We are still investigating intermittent issues with Accsec API Read Timeouts to O2 UK. We expect to provide another update in the next 8 hours or as soon as more information becomes available.

Posted Jul 26, 2023 - 12:12 PDT

Update

We are still investigating intermittent issues with Accsec API Read Timeouts to O2 UK. We expect to provide another update in the next 4 hours or as soon as more information becomes available.

Posted Jul 26, 2023 - 07:41 PDT

Update

We are investigating intermittent issues with Accsec API Read Timeouts to O2 UK. We expect to provide another update in the next 2 hours or as soon as more information becomes available.

Posted Jul 26, 2023 - 05:40 PDT

Update

We are investigating intermittent issue with Accsec API Read Timeouts to O2 UK. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 26, 2023 - 04:43 PDT

Update

We are investigating intermittent issue with Accsec API Read Timeouts to O2 UK. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 26, 2023 - 04:41 PDT

Investigating

Our monitoring systems have detected an intermittent issue with Accsec API Read Timeouts to O2 UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 26, 2023 - 04:25 PDT

This incident affected: CARRIER NETWORK (Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).