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        Errors Seen on Flex Task Router

        Incident Report for Twilio

        Resolved

        Flex Task Router is operating normally at this time.
        Posted May 08, 2023 - 14:24 PDT

        Update

        Flex Task Router is currently operating normally. We are continuing to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted May 08, 2023 - 12:32 PDT

        Update

        Flex Task Router is currently operating normally. We are continuing to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted May 08, 2023 - 10:29 PDT

        Update

        Flex Task Router is currently operating normally. We are continuing to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 08, 2023 - 09:59 PDT

        Monitoring

        Flex Task Router is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 08, 2023 - 09:29 PDT

        Update

        We continue investigating errors with Flex Task Router causing delays in reservations getting created for the customers for their tasks. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 08, 2023 - 08:29 PDT

        Update

        We are investigating errors with Flex Task Router causing delays in reservations getting created for the customers for their tasks. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 08, 2023 - 07:59 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have additional information.
        Posted May 08, 2023 - 07:30 PDT
        This incident affected: TaskRouter.