Voice Quality Issues from a Subset of Indonesia Phone Numbers

Incident Report for Twilio

Resolved

The incident has been resolved.

Posted Mar 07, 2024 - 17:37 PST

Update

We are experiencing voice quality issues when placing calls from a subset of phone numbers in Indonesia. Our engineers are working with to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 07, 2024 - 16:39 PST

Update

We are experiencing voice quality issues when placing calls from a subset of phone numbers in Indonesia. Our engineers are working with to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 07, 2024 - 15:20 PST

Investigating

Our monitoring systems have detected a potential issue with voice quality in subset of Indonesia numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 07, 2024 - 15:06 PST

This incident affected: CARRIER NETWORK (Voice, APAC).