SMS Delivery Receipt Delay's To Multiple US Networks via Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. This incident has been resolved.

Posted Apr 22, 2024 - 05:10 PDT

Monitoring

We are observing recovery in receiving message delivery receipt when sending to Multiple US Networks via Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 03:30 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 00:42 PDT

Update

We are continuing to experience delays in receiving message delivery reports when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 21, 2024 - 22:45 PDT

Investigating

We are experiencing delays in receiving message delivery receipt when sending to Multiple US Networks via Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 21, 2024 - 21:46 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).