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      SMS Delivery Delay To Rogers Wireless Network In Canada Over A Subset Of Short-code
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Rogers Wireless Network In Canada over a subset of Short-code. This incident has been resolved.
      Posted Jun 08, 2023 - 00:38 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Rogers Wireless Network In Canada over a subset of Short-code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 07, 2023 - 23:51 PDT
      Update
      We are continuing to experience SMS delivery delays when sending messages to Rogers Wireless Network In Canada over a subset of Short-code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jun 07, 2023 - 22:47 PDT
      Update
      We are continuing to experience SMS delivery delays when sending messages to Rogers Wireless Network In Canada over a subset of Short-code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 07, 2023 - 20:31 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Rogers Wireless Network In Canada over a subset of Short-code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 07, 2023 - 19:38 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).