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        SMS Delivery Delays Towards Altan Mexico

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Altan in Mexico. This incident has been resolved.
        Posted Jul 29, 2022 - 12:21 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Altan in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 29, 2022 - 10:24 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 29, 2022 - 06:30 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 28, 2022 - 22:35 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 28, 2022 - 18:38 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 28, 2022 - 16:40 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Altan in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 28, 2022 - 15:43 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays towards Altan in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 28, 2022 - 15:34 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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