SMS Delivery Issues to Poland

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Poland. This incident has been resolved.

Posted Jun 14, 2021 - 10:32 PDT

Monitoring

We are observing successful SMS delivery to Poland for the last 20 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 14, 2021 - 08:47 PDT

Update

We are experiencing delivery failures sending to Poland. The current percentage of errors is less than 1%. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 14, 2021 - 07:33 PDT

Update

We are experiencing delivery failures sending to Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Jun 14, 2021 - 06:34 PDT

Investigating

We've become aware of a potential issue with SMS to Poland. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 14, 2021 - 06:17 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).