Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Regression for TwiML Based Emergency Calls
Incident
Report for Twilio
Resolved
Emergency calls using TwiML on SIP Domain in Programmable Voice has been resolved and it is operating normally at this time.
Monitoring
Emergency calls using TwiML on SIP Domain in Programmable Voice is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
We are addressing the interruption affecting SIP domains in Programmable Voice that place emergency calls using TwiML. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are investigating a service interruption with SIP domains in Programmable Voice that place emergency calls using TwiML. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Programmable Voice SIP Domains to place emergency calls using TwiML. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE VOICE (SIP Interface, TwiML).