Singapore Likely-SCAM senders for V1 customers

Incident Report for Twilio

Resolved

The issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify has been resolved and is operating normally at this time.

Posted Feb 16, 2023 - 22:20 PST

Monitoring

We are observing recovery in issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 16, 2023 - 20:33 PST

Investigating

We’ve become aware of a potential issue with Singapore Likely-SCAM senders for V1 customers on 2FA Authy and Verify. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 16, 2023 - 19:51 PST

This incident affected: ACCOUNT SECURITY (Authy 2FA, Verify).