We have observed a full recovery with MMS sent with MMS Converter enabled. This incident is resolved.
Posted Apr 18, 2024 - 16:32 PDT
Monitoring
We are observing recovery with MMS sent with MMS Converter enabled. Our engineers will continue to monitor the issue to ensure a full recovery, and we will provide another update in 30 minutes.
Posted Apr 18, 2024 - 16:09 PDT
Update
We are experiencing an issue with MMS failing to send with media attached, or failing with the 21602 error code if no message body is provided, when MMS Converter is enabled. Our engineers are investigating the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 18, 2024 - 15:26 PDT
Investigating
We've become aware of a potential issue with MMS Converter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 18, 2024 - 14:58 PDT
This incident affected: PROGRAMMABLE MESSAGING (MMS).
