SMS Delivery Failures to Telma Network in Madagascar

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Telma Network in Madagascar. This incident has been resolved.

Posted Jan 25, 2024 - 03:59 PST

Monitoring

We are observing successful SMS delivery when sending messages to Telma Network in Madagascar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 25, 2024 - 02:07 PST

Update

We are experiencing SMS delivery failures when sending messages to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 25, 2024 - 01:35 PST

Update

We are continuing to investigate this issue.

Posted Jan 25, 2024 - 00:39 PST

Investigating

We are experiencing SMS delivery failures to Telma Network in Madagascar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 25, 2024 - 00:37 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).