Whatsapp Messages Stuck in Queue Status

Incident Report for Twilio

Resolved

The issue causing WhatsApp Messages stuck in Queue has been resolved and the service is operating normally at this time.

Posted Oct 14, 2024 - 15:34 PDT

Monitoring

We are observing recovery in WhatsApp Messages stuck in Queue. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2024 - 13:34 PDT

Update

Our engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2024 - 11:34 PDT

Identified

Our engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 14, 2024 - 10:34 PDT

Investigating

Our monitoring systems have detected a potential issue with Whatsapp Messages stuck in Queue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 14, 2024 - 10:18 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).