Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Whatsapp Messages Stuck in Queue Status
Incident
Report for Twilio
Resolved
The issue causing WhatsApp Messages stuck in Queue has been resolved and the service is operating normally at this time.
Monitoring
We are observing recovery in WhatsApp Messages stuck in Queue. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing WhatsApp Messages stuck in Queue status and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Whatsapp Messages stuck in Queue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).