We are no longer experiencing MMS/SMS delivery failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. This incident has been resolved.
Posted Aug 26, 2025 - 03:51 PDT
Update
We are observing recovery in SMS/MMS failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 26, 2025 - 01:38 PDT
Update
We are observing recovery in SMS/MMS failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hours or as soon as more information becomes available.
Posted Aug 26, 2025 - 01:05 PDT
Monitoring
We are observing recovery in SMS/MMS failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Aug 25, 2025 - 23:46 PDT
Update
We are continuing to investigate this issue.
Posted Aug 25, 2025 - 22:59 PDT
Investigating
We are experiencing SMS/MMS delivery delays and failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Aug 25, 2025 - 22:56 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Long Code, North America, MMS Long Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America).